Privacy Policy Commitment Statement
Your privacy and data security are important to us at drionavelis.com
Get to know our privacy commitment
At drionavelis.com, we value your trust and are committed to handling your personal data responsibly. Our privacy policy outlines how we collect, use, store, and share information when you visit our website or interact with our services.
We ensure compliance with Australian and global data protection standards. This document helps you understand your rights regarding your data and the steps we take to keep your personal information secure throughout your experience with us.
Information we collect and receive
We collect information you provide directly and data gathered automatically. This includes personal, technical, and usage data that helps us enhance your experience on our platform.
Information you provide directly
- • Contact details such as your name, email address, and phone number
- • Messages, enquiries, or feedback you share through our contact forms
- • Profile or account setup details for using our digital services
- • Information you provide when subscribing to newsletters or updates
- • Any files, documents, or content you upload to our platform
Information we collect automatically
- • Device information such as web browser, operating system, and IP address
- • Usage data, including navigation patterns and interaction with website features
- • Cookies or similar technologies to track preferences and improve services
- • Location information when enabled in your device settings
- • Time spent on pages, referral URLs, and search terms
How we use your information
We process your data to deliver, enhance, secure, and personalise our services. Below are key purposes for collecting and using your personal information.
- • Providing site access and tailoring your browsing experience
- • Improving the functionality and performance of our website
- • Delivering communications you request, such as newsletters
- • Responding to your questions or support requests
- • Analysing website usage trends and user preferences
- • Complying with legal and regulatory obligations
- • Ensuring the security and integrity of our platform
Our Commitment: We strictly follow industry best practices to protect your personal information. Your security is our priority and we continually assess our systems for vulnerabilities to uphold your privacy and confidence.
Sharing your information responsibly
We share your personal information only when necessary for service delivery or as required by law. We never sell your data to third parties or advertisers.
Trusted service providers
Our partners help us provide quality services. We share relevant data only with trusted providers who comply with privacy and security requirements.
Legal requirements and disclosures
We may disclose your information to meet legal obligations, court orders, or government requests in accordance with Australian law.
Aggregated and anonymous statistics
We may publish aggregated or anonymous data for research or marketing, never identifying individuals.
Your data rights and choices
You have rights under privacy laws to access, update, or request deletion of your personal data. We aim to make managing your privacy straightforward and transparent at drionavelis.com.
- • Access personal information stored about you
- • Request correction of incomplete or inaccurate details
- • Ask for removal of your data from our systems
- • Obtain a copy of your data for transfer purposes
- • Object to certain uses of your personal information
- • Limit how we use your information in specific situations
For privacy requests, questions, or to exercise your rights, contact us as described below. We handle all privacy-related queries promptly and responsibly.
How we protect your data
We employ technical and organisational safeguards to maintain the confidentiality and security of your data, following best industry standards.
Technical security measures
- • Data encryption during transfer and storage
- • Firewalls and secure network architecture
- • Continuous monitoring for vulnerabilities
- • Regular software updates and security patching
Organisational security safeguards
- • Staff training on data protection principles
- • Restricted access based on staff roles
- • Confidentiality agreements with personnel
- • Internal audits to review compliance
Data retention and storage
We retain your personal data as long as needed to support service delivery, administrative purposes, and legal obligations. Different data types have individual retention periods.
- • Details are kept while your account is active
- • Usage analytics held for performance review
- • Support communications stored for accountability
- • Transaction records kept for statutory periods
- • Marketing preferences saved until you opt out
After the necessary period, your data is securely deleted or anonymised.
Data transfers outside Australia
Where necessary, your data may be stored or processed in locations outside Australia. We ensure any such transfer complies with local privacy protections.
- • Legal safeguards for overseas transfers
- • Data sharing only with qualified providers
- • Routine risk assessments for international processing
- • User notification before certain transfers
Cookies and tracking technologies
We use cookies to personalise your visit and measure site traffic. You can manage your cookie preferences as described in our Cookie Policy.
Types of cookies we use
- • Enable security and basic website functionality
- • Track analytics to improve service quality
- • Store preferences for tailored experiences
- • Remember site customisation choices
Cookies can be managed through browser settings or platform tools.
Changes to this privacy policy
We may update this policy to reflect changes in technology, laws, or services. Updates will take effect when posted on this page.
- • Notification by email for significant updates
- • Website banner alerts for major policy changes
- • Version history included on this page
- • Encouragement to review policy periodically
Please check this page regularly to stay informed about how we safeguard your data.
Contacting our privacy team
For privacy concerns, requests, or feedback, our team is ready to help you.
drionavelis
34 Welshpool Road, Welshpool, WA 6106 Australia
Phone: +61.7.6492.8723
Email: content@drionavelis.com
Last updated on October 18, 2025
Effective date: October 18, 2025